SHIPPING TURN AROUND
All in stock orders ship in 1-2 business days.
Made to Order items ship in 1-5 weeks depending on the item and artist, we will include your estimated delivery date with your order confirmation. Contact Us below if you would like an estimated turn-around time prior to purchase.
We do not ship internationally.
FREE SHIPPING on all orders over $100.
- In Store Pick Up $0
- USPS Priority Mail takes 1-3 days. Tracking included. $12
- USPS Express Mail takes 1-2 days. Tracking included. $35
All orders over $400 will require a signature, so please make sure to ship to an address where someone can sign for the package.
RETURNS + EXCHANGES
10 days for returns, exchange, or store credit.
7 days from receipt for returns, exchanges, or store credit. Please Contact Us below before sending a return/ exchange. Customer is responsible for shipping charges for returns/ exchanges.
We reserve the right to deny returns/ exchanges.
All Vow Bridal Collection Jewelry, made-to-order fine jewelry, custom work, and consultation services are non-refundable.
Exchange and store credit are offered on a case-by-case basis. To ensure your satisfaction prior to purchasing, please feel free to call or contact us with any questions, we are happy to help you find the perfect purchase.
While we pride ourselves on making every effort to ensure satisfaction, we make no warranties of any kind, express, implied or otherwise.
Customers are granted a 24 hour order cancellation window, time-stamped from the moment the original transaction is completed.
We include complimentary gift-ready packaging on all orders, each carefully prepared in specialty boxes or pouches.
Engagement and wedding rings have extra special packaging including a ring presentation box.
We are happy to include a handwritten note, simply leave it in the 'Notes' at checkout.