Book a Consultation with Kate Ellen | Shop Owner + Head Designer

 

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Crafting your story and vision into a wearable object is the passion behind everything we do at Crown Nine. Kate Ellen has over 10 years experience designing and creating jewelry with clients. The entire Vow Collection is her body of work; her designs can be personalized by modifying elements or they can simply serve as a starting point for a brand new, one-of-a-kind design.

Work with Kate Ellen to discover or design the ring of your dreams with the aim of crafting an heirloom that stands the test of generations. Her specialty is sourcing the most sustainable and ethical materials available, passing on a legacy of both beauty and responsibility.

 

Learn More about Appointment Types below

 

15 Minute Phone

 

Complimentary 15 minute phone call 

Hop on the phone for a quick chat with shop owner Kate Ellen to hash out any initial or final questions you have about your ring design. This is a great option for:

  • the analog among us who want to get quick, honest, and direct feedback on a project idea without waiting for email back and forths
  • those that are considering a purchase but do not live in the Bay Area

This appointment includes:

  • Review of your interview answers
  • 15 minutes on the phone
  • Follow up

Immediately after purchasing this appointment you will receive an Interview via email so we can approve your appointment and prepare for your specific needs.

 

20 min: Designer meet + greet

 

Still in the exploratory phase of your research?  Or almost ready to buy but have some last lingering questions? Opt for the meet and greet to chat directly with Kate Ellen in a private one-to-one meeting.  Best suited for people who:

  • would like to meet the designer before committing to booking a full Bespoke/custom consultation
  • or are not settled on a vision yet and would like to get some questions answered by the expert
  • or have selected their dream ring but want the designer to walk them through all the final questions and complete the order together

This meeting includes:

  • Review of your interview answers
  • 20 minutes private meeting time
  • Finger ring sizing
  • Follow up

Immediately after purchasing this appointment you will receive an Interview via email so we can approve your appointment and prepare for your specific needs.

 

1 hour: Bespoke/custom consult

 

Meet with Kate Ellen during off-hours while the store is closed and get full, dedicated attention on your ring design. Best suited for clients who are:

  • envisioning customizing a design
  • creating a one-of-a-kind design
  • considering using heirloom materials in a new design
  • would like direct designer feedback with quotes and possibly renderings

This appointment includes:

  • Review of your interview answers
  • 1 hour private meeting time
  • Design quotes
  • Renderings (if applicable)
  • Finger ring sizing
  • Follow up

This appointment type cost $125, applied to your final purchase and is non-refundable.

Immediately after purchasing this appointment you will receive an Interview via email so we can approve your appointment and prepare for your specific needs.

 

1 hour: Gemstone viewing

 

Work with Kate Ellen to define your ideal stone and then meet in person to see 3-6 stones side-by-side, as well as consultation on your overall design. This option is best for those who:

  • Want an antique diamond larger than 1.0CT
  • Desire a fancy color or specific shape diamond
  • Opting for Montana Sapphire

This appointment includes:

  • Initial email or phone intake to discover your stone preferences
  • 1 hour private meeting time
  • Design quotes
  • Renderings (if applicable)
  • Finger ring sizing
  • Follow up

This appointment is an add-on service and charged as a flat fee, not applied toward the final purchase. It requires 2 week lead time to source stones for the appointment and is non-refundable. Stones are not available to purchase alone without a ring mounting. 

Immediately after purchasing this appointment you will receive an Interview via email so we can approve your appointment and prepare for your specific stone line-up.

 

What to expect

 

After selecting and booking your appointment time, you will receive a questionnaire via email to prepare you for your consult. All appointments are subject to approval and times/dates are subject to change.

Projects typically take approximately 3-6 weeks to craft after approval and payment in full. Turn-around times vary by design complexity and production studio availability.

We encourage you to be prepared with your appointment with wishlists, Instagram or Pinterest inspiration boards, an accurate ring size (if it's a surprise), and most importantly-- the story that is driving the design.

We also encourage you to bring any and all questions-- this is your opportunity to have any jewelry, diamond, and gemstone questions answered by an expert. We love to educate our clients and can go as deep as you're interested in going.

If you have any initial questions prior to booking, please feel free to contact us at bespoke.custom@crownnine.com or call us at 510-251-9000.

View our full Terms & Policies for consultation appointments here.